About Us
Being a web hosting customer can be a hard thing - you often need to cope with downtimes and a godawful and sluggish tech support service. To top it all off, you need to log at least in 2 admin consoles so as to manage your domain names, billing transactions and your site itself. When we started East Texas Web Hosting, we endeavored to alter all that.
A Fresh Approach to Hosting
The web hosting Control Panel is the part of the hosting platform that the customers in fact see. And 90% of the web hosting providers out there use one and the very same web hosting Control Panel - cPanel. We, however, find cPanel to be time-worn and tough to work with - it simply hinders our work. That is the reason why we made the decision to utilize a different Control Panel - the Hepsia web hosting Control Panel. It's new, has a fresh look and feel and offers billing, domain and web site administration possibilities, so you can manage all facets of your web presence from a single location. Furthermore, it has a drag-and-drop File Manager, so you won't need to use 3rd-party FTP software. Our tests have shown that the Hepsia hosting Control Panel works three times as fast as other hosting Control Panels! We have also set up a Control Panel demo account - you can check for yourself how Hepsia works.
A Stable Hosting Service
Your site needs to be reachable online. This is why we lean on first-class hosting servers driven by the winning blend of Linux and Apache. We are also partnering with 4 world-class data centers where you can host your web sites. This allows us to offer a 99.9% server uptime guarantee.
A People-Centric Approach
Last, but not least - we are there for you! We have Live Chat techs who are there to answer all your pre-sale queries and to help you settle minor technological problems. We have a premium-quality round-the-clock client care service. We offer a 1-hour response time guarantee, but in the majority of cases our customer support team members reply to support tickets within 20 mins!